FAQ | Venolie

Getting Started

What is Venolie?

Venolie is a free platform that helps you discover and watch TV channels that are publicly available online. We don't host any content ourselves but provide links to streams available on other platforms.

Do I need to create an account?

No, Venolie is completely free to use with no registration required. You can start watching channels immediately without signing up.

Streaming Requirements

What do I need to watch channels on Venolie?

For the best experience, we recommend:

Windows/Mac Computers

Use Google Chrome browser for optimal performance with all channels.

Apple Devices (iPhone/iPad)

Use Safari browser. For some channels, install VLC from the App Store for better playback.

Get VLC

Android Devices

Some channels work best with Xpola Player installed from Google Play Store.

Get xPola Player

Note: Some channels may require specific players for optimal performance. If a channel isn't working properly in your default browser, try opening it with the recommended player for your device.

Why do some channels need external players?

Different channels use various streaming technologies. While most work in modern browsers, some streams:

Use formats that work better in dedicated media players
Require specific codecs not always available in browsers
May have better performance in apps optimized for streaming

Our recommended players (VLC for Apple, XPlayer for Android) handle most streaming formats reliably.

Troubleshooting

A channel isn't loading - what should I do?

Try these steps:

Refresh the page
Try the recommended browser for your device (Chrome on computers, Safari on Apple devices)
If on mobile, try opening the stream in the recommended player (VLC or XPlayer)
Check your internet connection
Try again later - the source might be temporarily unavailable

The video is buffering too much

Buffering issues are usually related to:

Your internet speed: Try a faster connection
Server load: The source stream might be experiencing high traffic
Device performance: Older devices may struggle with high-quality streams

Solutions:

Use a wired connection if possible
Close other bandwidth-intensive applications
Try watching at a different time when internet traffic is lower

I get an error when trying to open a channel

Common errors and solutions:

"Content not available": The source may have removed this stream
"Geoblocked": Some channels restrict access by region
"Player error": Try the recommended player for your device

If problems persist, you can report the channel using our Report Issue page.

Content Questions

Can I request a specific channel to be added?

Yes! We welcome channel suggestions. Please use our Suggest a Channel form to recommend channels you'd like to see on Venolie.

Note that we can only add channels that are already legally available for free online.

Why was a channel removed?

Channels may be removed for several reasons:

The original source removed the stream
We received a valid removal request from the content owner
The channel was consistently not working
We determined the channel violated our policies

Frequently Asked Questions